TERMS OF SERVICE

This website is operated by ISLA & LILY BOUTIQUE. Throughout the site, the terms “we”, “us”, and “our” refer to ISLA & LILY BOUTIQUE. ISLA & LILY BOUTIQUE offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.

Nothing in these Terms affects your statutory rights as a consumer under the laws of New Zealand.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorised purpose, nor may you violate any applicable laws, including copyright, consumer protection, privacy, or e-commerce laws.

Any breach of these Terms may result in immediate termination of your access to the Service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject to applicable law.

You understand that content you submit, excluding payment information, may be transferred unencrypted across various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from ISLA & LILY BOUTIQUE.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time without obligation to update information.


SECTION 4 – MODIFICATIONS TO SERVICES & PRICES

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue the Service or any part thereof at any time. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS & SHIPPING

Some products may be available exclusively online and in limited quantities. Returns and refunds are subject to our Refund Policy.

We make every effort to display products accurately; however, colours, sizing, fit, and appearance may vary depending on device settings and product variations.

Orders may be fulfilled through local or international suppliers. Delivery times may vary depending on destination, supplier availability, customs processing, courier delays, and demand.

Where applicable, GST, customs duties, import charges, or other taxes may be applied according to New Zealand regulations and are the responsibility of the customer unless otherwise stated.

Estimated delivery times are provided for guidance only and are not guaranteed.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our discretion, subject to applicable law.

You agree to provide accurate, current, and complete purchase and account information. You also agree to promptly update your details to ensure successful transaction processing, delivery, and communication regarding your order.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind. Use of such tools is entirely at your own risk and discretion.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external websites not operated by us. We are not responsible for examining or evaluating the content, accuracy, products, services, or transactions conducted on third-party websites.

Any use of third-party websites is at your own risk and subject to the terms and policies of those third parties.


SECTION 9 – USER COMMENTS & SUBMISSIONS

You agree that we may use, edit, copy, publish, distribute, translate, and otherwise use any submissions, feedback, reviews, suggestions, or other content you provide to us, without restriction or compensation, where permitted by law.

You are solely responsible for the legality, accuracy, and content of your submissions. You must not submit content that is unlawful, abusive, defamatory, misleading, obscene, or infringes the rights of any third party.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 – ERRORS & OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, subject to applicable law.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any applicable laws or regulations;
(d) to infringe upon or violate our intellectual property rights or the rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit malicious code, viruses, or any destructive technology;
(h) to collect or track personal information of others without consent;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available”, except as expressly stated by us or required by applicable law.

To the fullest extent permitted by law, ISLA & LILY BOUTIQUE shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Service or products.

Nothing in these Terms limits or excludes any rights, guarantees, remedies, or protections that cannot be excluded under New Zealand law, including rights under the Consumer Guarantees Act 1993 and Fair Trading Act 1986 where applicable.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless ISLA & LILY BOUTIQUE, including its owners, employees, contractors, suppliers, service providers, and affiliates, from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall remain in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our site and services.

We may terminate or suspend your access to the Service if we believe you have failed to comply with any provision of these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement between you and ISLA & LILY BOUTIQUE and supersede any prior agreements, communications, or proposals.


SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes to our website.


SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to:

support@islalilyboutique.com